Friday Focus #014 - Fire Fast… Dealing with Underperforming EmployeesSep 15, 2023
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What do you do when you find yourself with an employee who doesn't fit the company culture or isn't producing results?
In the world of sports, these situations are clear-cut.
Their stat sheet reveals their underperformance and disgruntled fans in the stands voice their dissatisfaction. Or teammates start to whisper about how they are not team players, and confrontations happen.
So, what happens next? Well, they are coached, trained, and challenged to improve. If things don't improve, they are sent to the minors or traded quickly.
But why do we tend to retain and pay individuals who aren't cutting it in business? There are a few reasons:
Fear of not finding someone else: As a business owner, you should actively seek talent, even if you don't have an immediate need. Adopt an "ABR" (Always Be Recruiting) mindset.
Worries about the consequences of their departure: If they are not performing, the effects of keeping an underperformer significantly outweigh getting rid of them.
Lastly, involve your key leaders in decision-making and share data that illustrates the person's underperformance. You'll likely find team members who agree it's in everyone's best interest to move in a different direction, and they might be willing to step up until a new hire is made.
The majority of the time, when a client of mine fires something, they often say, "They wish that they did it sooner."
Making these difficult choices will pave the way for a successful and high-performing team.